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FAQ

Answer: Defiantly NOT all restoration companies use the same billing program called Xactimate. So you don't have to worry about your insurance company not covering your claim. YOU HAVE THE RIGHT TO USE WHOEVER YOU FEEL COMFORTABLE WITH IN YOUR HOME.

Answer: Did you know that insurance companies have time limits on projects? These limits are based on industry standards. For example, during a water mitigation you have three days tops (in some extraordinary cases 5 days) to dry out the structure. This includes equipment rentals. Therefore, the proper protocol must be in place to achieve these limits.

Answer: Water damage is not just about removing the water. Even if the water seems to have disappeared or has been extracted, there is still the potential for issues until the structure and affected materials have been completely and thoroughly dried. Mold becomes a problem in as little as 24 to 72 hours if structural drying is not in process.

Answer: If your damage does not require extensive reconstruction remaining in the home may be an option. However, the equipment used during the drying process can be noisy and create a lot of air movement (drafts) which may be considered as unlivable conditions. If the bathrooms or kitchen are a part of the damaged area or if you have children, check with your insurance company for possible living expenses until restoration is complete.

Answer: Equipment is placed so it will operate as efficiently as possible according to the moisture content. The progress will need to be checked and monitored regularly to make any adjustments as needed.

Answer: Most of the time the answer is no. Depending on the weather conditions you could retard the drying progress. Best rule of thumb is to not open any windows or doors, turn off any fans, air conditioning, or heat without talking with the restoration company first. A Restoration Professional will set up the conditions of the property as needed to most efficiently dry your structure.

Answer: NO. The drying process is on going and requires the equipment to run 24 hours a day. Most equipment is designed to be efficient and the estimated cost to run this equipment can be as little as $1 to $2 per day. This is a small price to pay compared to the cost of reconstruction and/or mold remediation. As for the noise, well, that may be the bad that comes with the good.

Answer: If you hired a restoration company to handle your loss from start to finish you don’t need to worry about finding a general contractor. Rebuilt Restoration And Mold has a team of qualified experienced professionals to do the reconstruction needed, or will use sub-contractors as a part of the restoration package.

Rebuilt Restoration And Mold will back their work with a 100% satisfaction guarantee and a 5 year warranty. You will also receive all warranty's in writing.

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